At Blanklines, our customers are at the heart of everything we do. We’re here to ensure that your experience with us is smooth, enjoyable, and stress-free. If you have any questions or need assistance, you’re in the right place!

How Can We Help?

Whether you’re looking for advice on products, need help with an order, or want to learn more about our services, we’ve got you covered. Explore the sections below for quick answers and helpful information.

Contact Us

Got a question or concern? Our friendly team is here to help. You can reach out to us via email at merch@blanklines.com. Free to drop us a message anytime, and we’ll get back to you as soon as possible.

FAQs

Check out our Frequently Asked Questions for quick answers to common queries:

• How do I customise products?
  Use our easy-to-navigate customisation tool to upload your logo, text, or design and position it just the way you want on your chosen product.
• What is the shipping timeframe?
  We aim to deliver your order as per our shipping policy. Please see our Shipping Policy Page for full details.
• Can I order in bulk?
  Absolutely! Whether you need one item or a large quantity, we cater to all order sizes.
• For more, visit our FAQs page!

Returns & Exchanges

We want you to love your purchase! If, for any reason, you’re not satisfied, we offer a hassle-free return and exchange policy. Simply reach out to us within 1 week of receiving your order, and we’ll guide you through the process.

Please note that customised products are not eligible for refunds, as they have been created specifically to match your unique design. We encourage you to review your design carefully before placing your order to ensure it’s exactly how you want it. For more details, review our Returns & Exchanges Policy.

Caring for Your Products

To keep your Blank Lines pieces looking their best, follow these care tips:

• Washing: Turn garments inside out and machine wash on a gentle cycle with cold water.
• Drying: Air drying is recommended to preserve the quality of prints and fabric.
• Ironing: Avoid ironing directly over printed areas.
  Check the product care label for specific instructions tailored to your item.

Your Satisfaction Matters

We’re committed to providing high-quality products and exceptional service. If there’s anything we can do to improve your experience, please don’t hesitate to reach out. Customer feedback helps us grow, and we truly value your input.

Thank you for choosing Blanklines. We’re here to support you every step of the way!